Listening to your community (intro)

Consulting your local community to hear their views, ideas and feedback is vitally important to any community group.
Whether you are at the very beginning of your journey to becoming a fully formed community group (perhaps a member of a steering group) or an established group considering setting up a new project, listening and responding to the people who use your services, as well as gathering the views and suggestions of potential users, supporters and volunteers- should form the basis of everything you do.

There are a number of different methods your group can use to gather this feedback, including:-

  • community consultation

  • community needs assessment

  • surveys and questionnaires

  • focus groups