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Good Governance Toolkit

Governance is about leadership and ensuring an organisation is effectively and appropriately run.

Good Governance ensures an organisation's direction, effectiveness and accountability. It demonstrates a willingness and ability to act in the organisation's best interests, ensuring the operation of effective, open and ethical processes that adhere to the law and can stand up to scrutiny.

The best boards continually question their own governance. Whether they are a small charity or a great public institution.


The information provided will help guide you through starting an organisation, managing an organisation and its people and what to do when things go wrong. Through careful consideration of all the aspects provided, your organisation can be on the way to great governance.


The material and information contained on this website is for general information purposes only. You should not rely upon the material or information on the website for making any business, legal or any other decisions.

Starting my Organisation

If you are thinking about starting an organisation, then we have lots of information here. Topics include:

  • Pre-steps

  • Legal Structures

Managing my Organisation Well

Once you have started your organisation or group, this section contains a wealth of information.

Topics include:

  • Governance

  • Planning

  • Policy and Procedures

  • Legislation

  • Risk Assessments

  • Building and Property Management

  • Finance

  • Marketing

Managing and Supporting People

People are key assets to any organisation, whether they are staff or volunteers. This section will help you manage people well and support them in their development.

Topics include:

  • Recruitment of Paid Staff

  • Staff Policies

  • Recruiting Volunteers

  • Working with Volunteers

  • Safeguarding and PVG information

  • Training

  • Legislation

Involving People

This small section covers aspects of involving people externally with your organisation.

Topics include:

  • Marketing

  • Engagement

  • Lived Experience - coming soon

  • Statutory Authorities - coming soon

Funding my Organisation

Knowing the different aspects of funding and how to raise funds will be a useful aspect to know when it comes to running your group.

Topics include:

  • Trading

  • Procurement

  • Applying for funding

  • Fundraising ideas

  • Reporting back to Funders

  • Community Shares

  • Borrowing Money

When Things go Wrong

Unfortunately during the course of running your organisation things may not go smoothly. This section will you prepare for when this happens.

Topics include:

  • Conflict Resolution

  • Volunteer Crises

  • Grievance Procedures

  • Managing Complaints

  • Winding up your Organisation

Need 1 to 1 support? Get in touch with the TSI Services team below.

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