Third Sector Vacancies

Purpose of the role:

· Main point of contact for Young Carer referral in your designated area

· Carry out school awareness raising activities, delivering presentations, lesson plans, supporting development of Young Carer support groups and the promotion of the Young Carers e-learning modules for both young people and professionals encouraging schools to develop relevant policies and procedures to identify and support Young Carers

· Acting as a point of contact for schools regarding Young Carers in your designated area

· Engage with Young Carers aged from 5 to 24 years old, using a variety of methods including social media, regular newsletters, website, and consultation activities

· Take the lead, plan, participate, organise, and carry out relevant activities and respite breaks for Young Carers in your designated area

· Organise meaningful consultation with Young Carers about their needs and the development of Connecting Young Carers’ services

· Undertake one to one contact with Young Carers, where appropriate

· To organise, promote and support partnership group activities

· Build supportive and sustainable relationships with partners within the Third, Private and Statutory sectors

· To help Young Carers to access activity grants

Improved outcomes for Young Carers:

As part of Connecting Carers this role will contribute to the following outcomes for Young Carers and Young adult Carers:

· To ensure Young Carers are seen, heard and supported

· Feel better informed and more confident in their ability to shape services and access support available to them via the duties of the Carer (Scotland) Act 2016

· Have increased self-esteem, confidence and resilience

· Report improved physical and mental well-being

Key responsibilities – What you’ll do:

Main tasks

· Main point of contact for all Young Carers’, their families, and professionals in your designated geographical area

· Update and maintain Young Carers Database including the administration of referrals, distribution of welcome information and any other appropriate literature

· Action letters to schools in compliance with Connecting Young Carers referral procedure

· Identify barriers that prevent Young Carers engaging in events and activities and actively endeavour to remove them

· Organise regular online and face to face Young Carer events, activities and respite breaks including carrying out risk assessments, collecting consent forms, arranging transport, keeping young people and their guardians informed, organising venues, food, activities and taking responsibility for the wellbeing of Young Carers and staff

· Distribute information in a variety of formats, e.g. Google Classroom, Young Carer Awareness training, Schools Award, e-modules

· Maintain regular contact with Young Carers by a variety of methods including email, text, and social networking

· Consult with Young Carers individually or as part of a group and ensure there is an actioned focus outcome which is implemented

· Liaise with other agencies, develop, and encourage partnership working

· Signpost, refer and support Young Carers on to other appropriate agencies

· Meet with Young Carers on a one-to-one basis, where appropriate

· Be the point of contact for Young Carer grants, helping Young Carers and their families to complete the forms

Responsibilities

• Ensuring the safety and wellbeing of Young Carers is paramount when organising events
• Be responsible for the safety and wellbeing of Young Carers for the duration of all activities, events and respite breaks
• Ensure Young Carers are aware of Connecting Young Carers and are encouraged to participate
• Ensure Young Carers are comfortable and enabled to engage with, participate in and help shape the direction of Connecting Young Carers
• Deal proactively with any behaviour issues that arise on activities and breaks
• Contribute to own development by identifying training needs and undertake relevant professional development activities and training as agreed with the line manager
• Work to agreed work plans and take part in regular supervision with line manager
• Produce quarterly monitoring reports
• Manage and prioritise workload and ensure that deadlines are met
• Deliver awareness raising presentations to relevant professionals, agencies, schools, and pupils
• Maintain confidentiality, and compliance within the boundaries of Child Protection and Getting it Right for Every Child
• Comply with the Carers Centre policies and procedures such as confidentiality policy, monitoring procedures, child protection procedures etc.
• Contribute to Connecting Carers work on continuous quality improvement
• Participate in staff meetings and occasionally carryout non-recurring duties out with your geographic area.

PURPOSE OF ROLE

To provide holistic advice on a range of welfare benefits issues. To offer clients advice and

information to maximise their income and to ensure they are receiving the correct entitlements. This

will including conducting full benefit checks, better off calculations, assisting clients with revision,

supersessions and appeals of benefit decisions and also assisting client to navigate their benefit

claims. The role will also require to provide advice on all areas of entitlements for clients such as

energy, charitable applications or assistance with health costs for example.

The role will require someone who has experience or understanding of the benefits system, ideally in

provision of advice, information and representation however someone who can evidence similar

transferrable skills in another setting may be considered also. This role will suit a resilient and

empathetic person who is able to work under pressure but enjoys the challenges of advice delivery and

is able to work in a non-judgmental and impartial, confidential manner.

The role offers a supportive and friendly environment where we work to provide our community

with advice, information and options to allow informed choices. The role also provides opportunities

for continuous development and training.

For a full advert/Job Description and Person Specification or for an Application Pack please use the Link on the advertising website or go to the Inverness CAB Website and access our Careers Page.

Transition Black Isle wishes to recruit a part-time (1 day/ week) Communications Officer to co-ordinate our communications with members and supporters. This includes:

● Maintaining our presence on social, press and broadcast media.

● Working with volunteers to produce a monthly newsletter to keep people up to date with events, relevant news and sharing partners’ work.

● Maintaining the Transition Black Isle website.

● Ensuring that we give a consistent and appropriate message across all communication channels.

The successful applicant will be a self-starter, passionate about sustainability in the Black Isle.

Counselling Care Skye and Lochalsh provide vital early intervention mental health support across our rural and island communities. We are currently seeking a Lead Counsellor for our children’s service running a school-based counselling service for children and young people from aged five to eighteen.

Who We’re Looking For

We are seeking an experienced and compassionate counsellor who is able to lead and support the delivery of high-quality counselling services for children and young people in Skye and Lochalsh.

Key responsibilities

• Provide therapeutic counselling support to children and young people aged 5–18.
• Delegate workload between yourself and one member of staff.
• Assess client needs and deliver counselling sessions.
• Maintain accurate, confidential, and up-to-date case records.
• Safeguard children and young people in line with organisational and statutory safeguarding procedures.
• Support children presenting with emotional, behavioural, social, and mental health difficulties.
• Organise resources for play therapy including craft boxes and games.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• The chance to make a real difference to mental health support in the Skye and Lochalsh community

For an informal discussion or to email completed applications, please contact: dolina.munro@counsellingcaresl.org

Family Links workers are a bridge between home, school and community, supporting families to overcome challenges to wellbeing and enabling children and young people to flourish in school and beyond.

It is recognised that there is a range of potentially beneficial outcomes for children and young people from building closer partnerships between schools, communities and families and supporting all family members to address both practical and emotional issues.

Family Links Workers work alongside families in the Badenoch and Strathspey area which have been identified by the schools (both primary and secondary) as being most in need. Families can also self-refer to Family Links.

Support provided to families is agreed alongside families, is delivered flexibly and is responsive to the needs of families and individual family members. It will be available to families for as long as they need it.

Purpose of the role:

· To lead on good practice that will benefit Young Carers throughout Highland

· To lead and develop the Connecting Young Carers information, training and support service for Young Carers throughout Highland

· To work in partnership with Highland Council, schools and other third sector organisations to promote and deliver on the duties of the Carer (Scotland) Act 2016

· To engage with young and young adult carers aged from 5 to 24

· To lead, approve and oversee events, activities and respite for Young Carers from age 5 to 24

· To raise awareness of Young Carer issues and provide appropriate training to Young Carers and professionals

· To maintain and develop the Connecting Young Carers website in partnership with Connecting Carers’ Communication Officer

· To lead, approve and oversee consultation events and activities e.g Young Carers rights

· To maintain consistent, coherent and relevant approaches to delivering services for Young Carers

Improved outcomes for Young Carers:

· To ensure Young Carers are seen, heard and supported

· Feel better informed and more confident in their ability to shape services and access support available to them via the duties of the Carer (Scotland) Act 2016

· Have increased self-esteem, confidence and resilience

· Report improved physical and mental well-being

Key responsibilities – What you’ll do:

Main tasks

· The safe, efficient and consistent day to day leadership of the Connecting Young Carers project and team

· To support the team with regular support and supervision

· To be responsible for complex and out of area referrals/cases

· To research and produce relevant, up to date information relating to Young Carers and Young Adult Carers

· To be responsible for the safety and wellbeing of all Young Carers when participating in events, activities and respite breaks

· Maintain regular contact with Young Carers by a variety of social media methods including email, text and social networking

· Liaise with other relevant agencies and partners to provide opportunities for Young Carers

· Signpost and refer (where appropriate) to other relevant agencies

· To develop projects alongside the CEO that will enhance the service

· To suggest service improvements that can be considered by the SMT

· To work when required alongside the Grants & Trust Officer to secure long-term funding for Young Carer projects funded by grants such as Big lottery, Robertson Trust, Children in Need etc.

· To lead an ethos of capturing Young Carer voices and evaluation

· To support the team to lead on consulting with Young Carers to co-produce relevant funding applications, opportunities for them to shape the services and gather their opinions

· Any other reasonable task required to fulfil the requests of funders and the organisation

Responsibilities

· To line manage and supervise the team

· To ensure that all events, activities, residential respite and all opportunities for young people are effectively organised, risk assessed, staffed and safe for young people

· To ensure that Connecting Young Carers is actively promoted in a professional manner

· To ensure the efficient and professional delivery of training and awareness raising materials

· To manage and prioritise workload and ensure that deadlines are met

· To ensure that the internal CRM is kept up to date, including the development

· To contribute to own and Young Carers team development by identifying training needs via Support & Supervision

· To undertake relevant professional development activities and training as agreed with the CEO

· To act as the Child Protection Officer for Connecting Carers

· To maintain confidentiality within the boundaries of Child Protection, Getting it Right for Every Child and the Highland Practice Model

· To comply with Connecting Carers Policies and Procedures

· To work towards your development to become a member of the Senior Management Team

· To carry out other non-recurring duties as arise from time to time and occasionally help to cover other centre duties

· To travel across Highland and Scotland as required

PVG Scheme

· This role requires PVG Scheme membership for regulated work with children and protected adults

Training requirements

· Child protection

· Adult support and protection

· Emergency First Aid at Work

· Paediatric first aid training

· Data Protection

· Mental Health First Aid

Person specification - Knowledge, skills, qualifications and competencies

Essential:

· Relevant and up-to-date working practice with children and/or young people (preferably Young Carers)

· Good knowledge of social work, education and health systems

· Clear understanding of the needs and role(s) of Young Carers

· Understanding and knowledge of the Carer (Scotland) Act 2016

· Knowledge of statutory and voluntary sector health and social care providers

· Experience in a similar role

· Experiencing of leading and shaping a team

· Uses initiative and is able to work independently, while also contributing positively as part of a team

· Strong communication, administrative, organisational and time management skills

· Strong IT skills using Microsoft 365 (M365) and basic digital advert design e.g Canva

· Experience of using a CRM (database)/ bespoke inhouse system

· Ability to produce relevant and informative information such as service reports, funding reports, Young Carer literature

· Ability to work with Young Carers in a professional, sensitive and person-centred manner

· Ability to build effective working relationships

· Ability to network with agencies and professionals

· Good understanding of social media networking

· Working knowledge of GIRFEC and GIRFEYC

· Commitment to equality, diversity and inclusion

·

· Ability to work flexible hours when required including overnights and occasional weekends

· Ability to travel independently (e.g. driving licence and access to vehicle)

Desirable:

· Health and social care/education/ social work qualification or equivalent in experience

· Working knowledge of website design / management and other forms of social media

· Knowledge of Google Classroom use and management

Are you a people-focused individual with a passion for making a difference? We’re looking for a motivated and enthusiastic Voluntary Services Co-ordinator to support the recruitment and engagement of volunteers within Highland Hospice.

A DAY IN THE LIFE OF A VOLUNTARY SERVICES CO-ORDINATOR

What you'll be doing...

Reporting to the Voluntary Services Manager you can expect your working day to include the following:

• Engaging with local communities to attract and recruit fantastic volunteers
• Working closely with line managers to understand and meet volunteer needs
• Attending events and delivering talks to promote volunteering opportunities
• Managing applications and supporting new volunteers through onboarding
• Helping to support a network of over 900 volunteers as part of a welcoming Voluntary Services team

WHAT WE NEED FROM YOU

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey...

We hire mostly on personality & potential but here are a few of our requirements...

To succeed as a Voluntary Services Co-ordinator, you should possess the following qualities and skills:

• A confident communicator who enjoys connecting with people
• A supportive team player who takes pride in their work
• Strong administrative skills, including experience with Microsoft Office
• The ability to thrive in a busy, purpose-driven environment

RASASH is looking for a Support Line Liaison to join our team (21 hour post).

Are you passionate about gender equality and supporting survivors of sexual violence? Do you have the skills necessary to provide trauma-informed support and information?

We have an exciting opportunity to join our team and play a key role in supporting survivors in Highland, providing crisis support, information, and referrals.

You will work alongside a small team to provide support by phone, email, and text to survivors, their friends and family, and agencies. You will also play a crucial role in managing referrals, helping survivors seek timely emotional support and advocacy.

The vacancy pack and details on how to apply can be found on the RASASH website: https://www.rasash.org.uk/involved-work/

Please note only women need apply under Schedule 9, Part 1 of the Equality Act 2010. A PVG Disclosure check will be required prior to commencing employment.

The vacancy may close earlier than advertised should we successfully recruit a suitable candidate before the deadline. Interested candidates are therefore encouraged to apply as soon as possible.

The purpose of this role is to provide direct support to individuals who live with a long-term condition to access peer support, information and training around the use and practice of self-management techniques. The post holder will do this through supporting the establishment and development of peer support groups – both online and in person – as well as ensuring a competent volunteer pathway for the delivery of these groups and training.

This post will specifically work with existing peer support groups in Caithness (primarily Thurso and Wick) and look to develop further support groups in the local area.

Additionally, the role will support the wider engagement of MySelf-Management to ensure local awareness and referral pathways throughout Highland as required.

About Us

Inverness Badenoch and Strathspey Citizens Advice Bureau is an independent charity which provides holistic advice, information and support to members of the public. Our services are free, impartial, non-judgemental, confidential and independent.

JOB DESCRIPTION

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, and provide advice and support to those wishing to give feedback or comments, or raise concerns or complaints about NHS care received. Inverness Badenoch & Strathspey Citizens Advice Bureau provide the PASS service in our local area as well as providing support to the National PASS Helpline as part of the role. Patient Advisers will provide clients with advice and information who wish to give feedback or comments, or raise concerns or complaints to the NHS and support bureaux volunteers and staff with queries on the PASS service. They will work on a rota to provide advice on the PASS National Helpline as well as managing casework, producing statistical reports and where necessary carrying out promotional activities or attending meeting with stakeholders as part of their role.

For more information and a full Job Description & Person Specification, or to apply, please use the link to Inverness CAB 's website at Careers | Inverness

Purpose of the Role

The Welfare Rights Officer will play a key role in ensuring the provision and development of quality advice, information, casework, and representational advocacy on statutory benefits and other social welfare matters, as appropriate.  As a Welfare Rights Officer, you will provide professional, efficient, and effective welfare advice and support services to meet the often-complex needs of clients. You will work closely with a team of advisers and volunteers to ensure the delivery of holistic support services for clients.

Please see the Job Description for full information.

To apply, please complete and return the Application Form together with the Equality & Monitoring Form, both of which can be found in the attachments at the bottom of the page via the indicated website link. Please note that CVs will not be accepted.

About Us

We are a values-driven organisation dedicated to improving mental health outcomes and supporting individuals and communities across the region. Providing services across Highland we are the largest locally based mental health organisation within the region. Rated by The Care Inspectorate as providing very good services to our service users, we combine compassionate service delivery with a strong commitment to sustainability, innovation, and measurable impact.

The Opportunity

We are seeking an exceptional Chief Executive Officer to lead our organisation into its next phase of growth and impact. This is a pivotal role requiring a strategic leader who combines strong financial acumen with deep understanding of the third sector, particularly within commissioned health and social care services.

Key Responsibilities

• Provide clear strategic leadership, ensuring delivery of our mission and long-term sustainability

• Oversee financial planning, budgeting, and performance, ensuring robust governance and accountability

• Work closely with the Board of Trustees to shape organisational strategy and ensure regulatory compliance

• Lead and inspire a high-performing team, fostering a culture of inclusion, innovation, and impact

• Build and maintain strong relationships with stakeholders, including funders, commissioners, partners, and service users

• Identify and secure funding opportunities to ensure financial resilience and growth

About You

We are looking for a dynamic and purpose-driven leader who can bring:

• Strong financial expertise, including experience managing budgets, financial strategy, and organisational risk

• Extensive knowledge of the third sector, with a particular understanding of mental health services and challenges

• Proven experience in a senior leadership role, ideally within a charity, social enterprise, or public sector organisation

• A track record of delivering sustainable growth, income diversification, and organisational impact

• Excellent communication and stakeholder engagement skills

• A deep commitment to improving mental health and wellbeing

More information is available on our website.