top of page

Third Sector Vacancies

If you are a member and would like to advertise a Third Sector vacancy in Highland, please complete our online vacancy form which can be accessed below.
 

This page and form is for paid roles only.

 

Notice:

Vacancies now cost £30 per vacancy to post on our website or are offered as part of new membership packages that are available to purchase on our Membership Page.​

Looking for Board or Volunteering Opportunities?

Living Better Group Coordinator

MySelf-Management

Home with travel across Caithness and occasionally elsewhere in Highland

Salary:
14.06
Hours:
12
Contract type:
Fixed Term
Blue Abstract Image
Deadline to apply:
Monday 17th August at 10.00 am

The purpose of this role is to provide direct support to individuals who live with a long-term condition to access peer support, information and training around the use and practice of self-management techniques. The post holder will do this through supporting the establishment and development of peer support groups – both online and in person – as well as ensuring a competent volunteer pathway for the delivery of these groups and training.

 

This post will specifically work with existing peer support groups in Caithness (primarily Thurso and Wick) and look to develop further support groups in the local area.

 

Additionally, the role will support the wider engagement of MySelf-Management to ensure local awareness and referral pathways throughout Highland as required.

PASS Adviser (Patient Advice and Support)

Inverness Badenoch & Strathspey CAB

INVERNESS

Salary:
£26,748 to £28,820 per annum (pro rata) depending on skills and experience.
Hours:
17.5 hrs per week
Contract type:
Permanent
Blue Abstract Image
Deadline to apply:
5pm on Monday 17th August

 

About Us

Inverness Badenoch and Strathspey Citizens Advice Bureau is an independent charity which provides holistic advice, information and support to members of the public. Our services are free, impartial, non-judgemental, confidential and independent.

 

JOB DESCRIPTION

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, and provide advice and support to those wishing to give feedback or comments, or raise concerns or complaints about NHS care received. Inverness Badenoch & Strathspey Citizens Advice Bureau provide the PASS service in our local area as well as providing support to the National PASS Helpline as part of the role. Patient Advisers will provide clients with advice and information who wish to give feedback or comments, or raise concerns or complaints to the NHS and support bureaux volunteers and staff with queries on the PASS service. They will work on a rota to provide advice on the PASS National Helpline as well as managing casework, producing statistical reports and where necessary carrying out promotional activities or attending meeting with stakeholders as part of their role.

 

 

For more information and a full Job Description & Person Specification, or to apply, please use the link to Inverness CAB 's website at Careers | Inverness

Welfare Rights Officer

East and Central Sutherland Citizens Advice Bureau

Golspie Based Role covers East and Central Sutherland

Salary:
£25789 FTE rising to £32,631 FTE (Depending on experience)
Hours:
35 Hours per week.
Contract type:
Fixed term until August 2028
Blue Abstract Image
Deadline to apply:
21st August 2026

Purpose of the Role

 

The Welfare Rights Officer will play a key role in ensuring the provision and development of quality advice, information, casework, and representational advocacy on statutory benefits and other social welfare matters, as appropriate.  As a Welfare Rights Officer, you will provide professional, efficient, and effective welfare advice and support services to meet the often-complex needs of clients. You will work closely with a team of advisers and volunteers to ensure the delivery of holistic support services for clients.

 

Please see the Job Description for full information.

 

To apply, please complete and return the Application Form together with the Equality & Monitoring Form, both of which can be found in the attachments at the bottom of the page via the indicated website link. Please note that CVs will not be accepted.

Project Officer

Fast Forward

Hybrid

Salary:
£27,516
Hours:
35
Contract type:
Fixed Term until March 2028
Blue Abstract Image
Deadline to apply:
Monday 24th August at 12 Noon

Do you enjoy working with people?

 

Do you have excellent communication and presentation skills, and experience working with young people?

 

We are looking for a Project Officer to join Fast Forward’s existing Scottish Gambling Education Hub. This role will have a focus on working in the community with young people, practitioners and families living and working in the Highlands and Islands.

 

We are looking for an enthusiastic practitioner with excellent communication skills and robust track record of working in the community with young people, practitioners and families.

 

The Hub was Scotland’s first gambling education and prevention programme focusing on protecting young people from gambling harms. Its work includes delivering training to practitioners, staff, schools and youth groups, developing resources, as well as partnership building with national organisations.

Events and Marketing Officer

Evanton Community Trust

Hybrid - Evanton / Home

Salary:
£15000 pa
Hours:
17.5
Contract type:
2 years initially
Blue Abstract Image
Deadline to apply:
Monday 24th August

Role Overview:

We are seeking an enthusiastic and organised Events and Marketing Officer to plan, promote, and deliver a diverse range of events and activities. This role also involves actively marketing the Diamond Jubilee Hall as a versatile venue for meetings, conferences, weddings, and community events.

Key Responsibilities:

• Plan, coordinate, and deliver events and activities from concept to completion

• Promote events through a variety of marketing channels, including social

media, email campaigns, and local outreach

• Develop and implement marketing strategies to increase venue bookings

• Actively promote the Diamond Jubilee Hall as a venue for meetings,

conferences, weddings, and other functions

• Liaise with clients, suppliers, and stakeholders to ensure successful event

delivery

• Manage event budgets and ensure cost-effective delivery

• Maintain and update marketing materials and online presence

Person Specification:

• Strong organisational and time management skills

• Experience in event planning and/or marketing

• Excellent communication and interpersonal skills

• Creative and proactive approach to promoting events and venues

• Ability to work independently and as part of a team

• Must have strong skills with social media and digital marketing tools

Finance Manager

Stratherrick and Foyers Community Trust

Whitebridge/Hybrid

Salary:
£60,000.00 per annum
Hours:
12 - 15
Contract type:
Permanent
Blue Abstract Image
Deadline to apply:
30th August 2026

STRATHERRICK AND FOYERS COMMUNITY TRUST

 

Contract Role: Finance Manager

Accountable to: Chief Executive Officer

Responsible to: Stratherrick and Foyers Community Trust Limited

Salary: £60k pa FTE pro rata based on hours

Hours of work: between 12 and 15 hours per week

Location: Remote or hybrid at The Wildside Centre, Whitebridge, IV2 6UN

Notice period: This is a permanent senior position and 3 months notice period applies.

 

Stratherrick & Foyers require a part-time (12 to 15 hours per week) Financial Manager to join our small

team, based in the Wildside Centre in Whitebridge, Inverness. Specifically, this role will focus on ensuring sound financial management and compliance through accurate budgeting, reporting, and financial planning, thus contributing to the sustainability and efficient operation of the Trust and our community services, projects and activities. This role works closely with the Trust Bookkeeper. The role can be home based with occasional visits to our office at Whitebridge. Experience of QuickBooks would be an advantage, but training can be given.

 

KEY TASKS

 

Job Duties and Accountabilities

1. Prepare budgets and forecasts for both accounting and cash.

2. Prepare monthly cashflow reporting and report to the SFCT Board.

3. Prepare quarterly management accounts and reports for the SFCT Board.

4. Prepare Annual Returns for main community benefit Funders.

5. Work with the SFCT external accountants to complete Annual Accounts

6. Manage and monitor cash flow.

7. Ensure effective financial procedures and controls are in place and that the SFCT financial

policies are being followed.

8. Maintain all bank accounts, ensuring that proper records are kept.

9. Oversee all financial transactions and provide cover for bookkeeper during leave; ie prepare and

complete payment runs and payroll, including ensuring all payments are fully bank authorised

10. Manage and support the Bookkeeper in their day-to-day tasks and provide guidance and support

as necessary.

11. Prepare and review financial policies as required.

12. Provide support and guidance to SFCT staff for project budgets and external funding claims.

13. Review SFCT insurance covers and liaise with the external broker to ensure all covers required

are in place.

14. Liaise with Trust external accountants concerning payroll matters in the absence of the

Bookkeeper

15. Liaise with Trust Financial Advisors concerning investments.

16. Liaise with main community benefit funders.

17. Attending Trust meetings if required.

18. Ensure complete confidentiality of all Trust documentation.

 

Required Skills, Experience and Competencies

 

Essential

• A minimum of five years post-qualifying experience

• Ability to plan, prioritise and organise work activities, meeting deadlines while working to a high

degree of accuracy

• Logical and diligent with attention to detail.

• Confident user of MS Office software packages.

• Experienced user of accounting software/systems.

• Experience of budget preparation, forecasting, and financial analysis.

• Ability to establish confidence, credibility and trust

• Highly developed analytical skills

• Strong written and oral communications skills and an ability to deal effectively with queries and

provide advice

• Ability to communicate complex financial information to non-financial stakeholders.

 

Desirable

• Knowledge and experience of working within the public sector, charity, or third sector.

• Understanding of community development trusts or similar types of organisations.

• Experience of treasury management.

• An understanding of capital gains tax on investments.

• Experience of using Quickbooks

Qualifications Required

• Fully qualified CCAB or CIMA accountant

 

If you would like further information or an informal discussion about the role, please contact:

Jewels Lang email: ceo@sfctrust.org.uk

Assistant House Manager - Sycamore Fort William

Aberlour Child Care Trust

Fort William

Salary:
37,951 per year
Hours:
37.5
Contract type:
Permanent
Blue Abstract Image
Deadline to apply:
Midnight Sunday 30th August 2026

Based in Fort William

Aberlour Sycamore Services- Fort William, is a residential care home for children and young people between the ages of 12 years and 18 years old, helping them to live and grow in a community setting. We work using a Dyadic Developmental Practice model which means that we ensure that the child and their behaviour is understood and the child feels as safe as possible at home, in school and in social activities.

‘Staff have a warm and friendly approach with the young people and there are plenty of organised activities for the young people to take part in’- Child Care professional working with Sycamore Fort William.

What we are looking for....

You will contribute to the leadership, management and development of services for children, young people and families in line with planned objectives and assist with service review and evaluation. You will play an important role in the overall management function of the service.

There will be an expectation that you work part of your hours on a shift rota, that will be Monday to Friday 9am to 5pm with the exception of one back shift per week (2pm to 10pm) and one day of a weekend monthly and be part of the on call rota including every 5th weekend.

You will have relevant experience of working with children and young people with a in a residential or community setting and understand the impact of trauma on social inclusion. You are required to meet the qualifications requirement for this post which is at SCQF Level 8 (eg. HNC, SVQ Level 4). This post requires you to register with the Scottish Social Services Council as a Residential Child Care Worker with Supervisory Responsibilities.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits here and our commitment to Equality and Diversity here.

Please also read our recruitment privacy notice - Aberlour | Privacy notice

If you have any queries please e-mail: jobs@aberlour.org.uk. Applications are welcome from minority groups.

If you would like to discuss the role please call Rhonda Wilson (Head of Admissions and Programmes) on 077152 38337.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Applications to be returned by: 30thAugust 2026

Relief Residential Worker - Sycamore Inverness

Aberlour Child Care Trust

Inverness

Salary:
15.72 per hour
Hours:
0
Contract type:
Relief
Blue Abstract Image
Deadline to apply:
Midnight Sunday 30th August 2026

About Aberlour Sycamore Children’s Houses…

Aberlour Sycamore Services’ vision is to provide warm, loving homes for children where everyone learns, laughs, grows into their future and is treasured always. Sycamore services are widely recognised in Scotland for providing a range of quality therapeutic residential houses for some of the most vulnerable children and young people in the country. The Service is a national resource and as such receives referrals from throughout Scotland.

What we are looking for....

We are looking for people to join our relief pool who are passionate about supporting children and young people. The children and young people who live in our houses have experienced significant trauma in their young lives and our aim is to create loving, nurturing family homes where they feel safe and cared for.

Our relief workers play a crucial role in supporting our teams. This work is offered on a casual, hourly paid basis to provide cover during staff absence and/or particularly busy periods.

Members of our relief pool have a varied range of backgrounds and often work in different areas of the workforce. Although experience in child-care is ideal, we would also like to hear from people who may have skills from their work experience in different sectors which would be transferrable and provide a good basis from which to learn and develop their skills, utilising the range of training we provide.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

You will receive a planned and supported induction consisting of a varied training programme, including Child Protection. You will be working alongside a highly motivated and skilled team. Find out more about our Employee Benefits and our commitment to Equality and Diversity on our website.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Please go to our website www.aberlour.org.uk/jobswhere you can apply online. Applications are welcome from diverse ethnic minority and cultural communities, and under-represented faith and religious groups.

Applications to be returned by: Midnight on Sunday 30th August 2026

Hive On The Road Engagement Worker

Mikeysline

Caithness & Sutherland

Salary:
£13.45
Hours:
16
Contract type:
Permanent
Blue Abstract Image
Deadline to apply:
Monday 31st August 2026

Mikeysline is a Highland, Islands and Moray-based mental health awareness and suicide prevention charity, established in 2015. We provide support to both adults and young people through evening text-based services, one-to-one sessions in person, by phone or online, and support in schools and communities across the region.

Launched in February 2024, Hive on the Road was created to take support directly into communities. Since then, our first fully converted Ford Transit van has visited locations across the Highlands, Moray and Orkney. In 2025, we expanded the project with a second vehicle focused on reaching communities across the northwest Highlands and the Western Isles.

A core aim of Hive on the Road is to make mental health support more accessible in communities across the Highlands, Islands and Moray, especially in areas not yet reached by other face-to-face services. The vehicles offer welcoming, safe spaces for support sessions, while also helping to raise awareness of Mikeysline’s services and reduce stigma around mental health. They also form an important part of our presence at larger community events, including Belladrum and the Black Isle Show. We work with businesses, schools and community groups to ensure knowledge of our services reaches all ages and backgrounds.

Key Details

· Location: Flexible but must be based in Sutherland/Caithness

· Reports to: Hive on the Road Manager

· Hours: 16 hours per week

· Pay: £13.45 per hour

· Closing date:Monday 31st August 2026 at 5pm

Full induction, training and supervision will be provided.

What you’ll do

This role will support the delivery of Hive on the Road across the areas where we operate. Engagement Workers will travel with the vehicle, provide person-centred emotional support to individuals, and help build positive relationships with local businesses, organisations and communities. Engagement Workers must also be prepared to drive the Ford Transit vehicle.

This role will be based in Caithness/Sutherland (covering the north and northwest Highlands). Opportunities for supplementary shifts in other Mikeysline services may also be available and can be discussed with successful candidates.

Core work:

· Providing mental health and emotional support to individuals in a safe, welcoming and non-judgemental environment

· Building positive relationships with local businesses, organisations and community groups

· Raising the profile of Hive on the Road and other Mikeysline services

· Facilitating Hive on the Road visits, activities and events in line with service and community needs

· Contributing to a positive, reliable and person-centred service for the communities we support

Practical responsibilities:

· Keep accurate records

· Work closely with partner organisations

· Work with colleagues

· Follow Mikeysline safeguarding andconfidentiality policies (as well as other key policies)

· Driving the Hive on the Road vehicle on community visits

What we’re looking for

Must-have:

· Experience of working in mental health services and/or a strong knowledge and understanding of mental health issues

· Strong communication skills and the ability to build positive relationships with people at all levels

· Ability to be calm under pressure and in unpredictable circumstances

· A creative, collaborative and organised approach, with the ability to work independently and as part of a wider team

· Flexibility to travel, including occasional longer days and overnight stays where required

· Good IT skills and a full, clean UK driving licence

· Ability to promote individual values, culture, religion, physical needs, gender and sexual orientation in compliance with equal opportunities policies

Knowledge needed:

· Understanding of mental health challenges (especially crisis/emotional distress)

· Understanding of safeguarding & risk management

· Understanding of confidentiality & data protection

Personal Fit

As well as you being the right fit for us, we need to be the right fit for you. You’ll likely suit this role if you:

· Are comfortable with emotionally intense conversations

· Are comfortable working with adultsand young people

· Are passionate about reducing stigmaand improving access to mental health support

· Are compassionate, reliable and boundaried, with a genuine commitment to supporting people experiencing emotional distress

· Think practically and calmly in the moment

· Are organised and solution-focused, with the initiative to identify opportunities and build new partnerships

Apply on Mikeysline’s job application form which can be downloaded from this page. Candidates will be shortlisted as applications arrive. Job offers will be subject to two satisfactory references and a PVG for supporting adults and young people.

For more information, please email enquiries@mikeysline.co.uk

Income & Enterprise Manager

Ewen's Room

Lochaber Area / Hybrid (Claggan Office, Fort William & remote working, with regular travel across Lochaber for events and partner meetings)

Salary:
£36,000 – £40,000 per annum (pro-rata, depending on experience)
Hours:
21 hours per week, growing to 28 hours subject to funding
Contract type:
Fixed-term
Blue Abstract Image
Deadline to apply:
Midnight, 13th September

Role Purpose

The Income & Enterprise Manager is a strategic and entrepreneurial business development role within Ewen’s Room. Reporting directly to the Chief Officer, you will drive the charity’s financial sustainability and diversification as we expand across Lochaber and the Western Highlands.

You will combine sharp bid-writing skills with a proactive, self-starting approach, leading on grant applications, building strong funder relationships, designing a high-impact corporate giving strategy, and energising local community fundraising events (such as Ewen's Run). Crucially, you will spearhead our social enterprise ambitions: identifying commercial opportunities to monetise our existing skills and service portfolio, writing robust business plans, and securing start-up funding to build long-term earned income streams.

Key Duties and Responsibilities

1. Grant Development & Funder Relations

  • Grant Prospecting & Bidding: Identify, research, and apply for grant opportunities from trusts, foundations, and statutory sources to support existing services and new initiatives.
  • Funder Engagement: Attend preliminary funder meetings prior to application, build warm relationships with grant officers, and ensure all funder promotion and recognition requirements are strictly met.
  • Reporting & Delivery Tracking: Write engaging, high-quality impact reports for current grant makers. Monitor output targets in real time, flagging any delivery shortfalls early and collaborating with the Services & Delivery Manager to implement corrective actions.

2. Community Fundraising & Signature Events

  • Event Management: Plan, organise, and deliver vibrant community fundraising events across Lochaber (e.g. Ewen's Run), managing event budgets, health & safety compliance, risk assessments, and logistical targets.
  • Community & Group Liaison: Proactively engage with local community groups, schools, businesses, and individual fundraisers to boost participation, build brand awareness, and maximise fundraising totals.
  • Media & Communications: Lead on fundraising-related press releases, public relations, and promotional campaigns, raising the profile of Ewen’s Room across local media, digital channels, and community networks.

3. Corporate & Philanthropic Giving

  • Corporate Strategy: Develop and execute a targeted corporate giving strategy with clear financial milestones and outreach plans.
  • Donor Acquisition & Stewardship: Proactively approach regional and national corporate partners and philanthropic donors with compelling funding proposals.
  • Executive Partnership: Work closely alongside the Chief Officer to nurture high-value donor relationships and present joint funding proposals.

4. Social Enterprise & Income Diversification

  • Commercialisation Strategy: Assess Ewen’s Room’s core competencies and service portfolio (e.g., workplace wellbeing, training, educational toolkits) to identify commercial income-generation opportunities.
  • Business Planning & Start-up Bids: Write business plans for new enterprise concepts, pitching proposals to potential clients and securing seed/start-up funding where required.
  • Financial Planning & Budgeting: Contribute operational insights and projected revenue streams to organisational budget setting in collaboration with the Chief Officer.

Required Skills, Qualifications, and Experience

Essential Criteria

  • Proven Fundraising Track Record: Demonstrable success in researching, writing, and securing grant funding from charitable trusts, foundations, or statutory bodies.
  • Entrepreneurial Mindset & Self-Starter: High level of personal drive, initiative, and resourcefulness, with a track record of turning ideas into structured, income-generating projects.
  • Persuasive Communication & Pitching: Outstanding written and verbal communication skills; ability to write compelling proposals, grant bids, press releases, and commercial pitches.
  • Relationship Management: Personable and professional, with experience nurturing relationships with funders, corporate sponsors, community leaders, and major donors.
  • Financial Literacy: Experience contributing to budget development, monitoring income against targets, and producing financial updates for management.
  • Compliance: Valid UK driving license, access to a vehicle for community travel/home visits, and eligibility for PVG Scheme membership (Protected Adults & Children) via Disclosure Scotland.

Desirable Criteria

  • Local Business Network: Existing business or civic connections within Lochaber or the wider Scottish Highlands.
  • Event Planning & Logistics: Practical experience organising public or community events, managing event budgets, and applying basic Health & Safety / risk assessment principles.
  • Social Enterprise / Commercial Experience: Direct experience developing social enterprise models, selling services, or managing commercial revenue streams within a non-profit environment.
  • Local Knowledge: Strong understanding of the geographical, cultural, and socio-economic dynamics of Lochaber communities.

Locality Education Practitioner

Ewen's Room

Hybrid working home/office/location: Kinlochleven & Fort William or Ardnamurchan Peninsula

Salary:
£28,000 – £33,000 per annum (pro-rata, depending on experience)
Hours:
10 - 18 hours
Contract type:
Fixed term
Blue Abstract Image
Deadline to apply:
Midnight, 13th September

Role Purpose

The Locality Education Practitioner is the face of Ewen’s Room in local schools, responsible for the direct delivery, growth, and embedding of our Wellbeing Education Pathway. This role bridges education and early intervention, ensuring mental health support is a normal, high-quality feature of growing up in Lochaber. Operating within a specific locality cluster, you will work closely with school leadership, teachers, and Support Assistants to deliver tailored wellbeing modules across both primary and secondary age groups, helping young people build practical resilience and self-management skills.

Key Duties and Responsibilities

1. Programme Delivery & Adaptation

  • Deliver the Wellbeing Pathway: Lead the classroom and small-group delivery of our core evidence-based programmes across the locality: Wellbeing Heroes (P3–P5), Wellbeing Explorers (P6–S1), and Wellbeing Champions (S4–S5).
  • Age-Appropriate Instruction: Adapt delivery styles seamlessly to engage diverse age groups, from introducing emotional vocabulary to primary children to facilitating mature conversations on stress, sleep, and neuroscience with secondary pupils.
  • Peer Support: Mentor and support secondary students trained as Wellbeing Champions to set up and maintain peer-led lunchtime drop-ins or school support structures.
  • Enrichment & Extracurriculars: Design and pilot high-quality afterschool wellbeing clubs or outdoor activities where local demand exists.
  • Collaborative Programme Development: Actively participate in shaping the future of our curriculum by working closely with management, therapists, and peers to design, test, and pilot new modules, including expanding our pathway into nursery, early primary (P1–P3), and/or college age groups to close existing support gaps.

2. School Engagement & Collaboration

  • Build Educational Partnerships: Act as the primary, trusted point of contact for Headteachers, Guidance staff, and Pupil Support Assistants (PSAs) within your locality cluster to align delivery with the Curriculum for Excellence.
  • Insight Sharing: Work collaboratively with school staff to identify emerging mental health trends, anxieties, or specific needs within classrooms, feeding these insights back to the management team to help shape future modules.
  • Safe Signposting: Work with the Ewen’s Room Management Team to ensure young people showing signs of mild-to-moderate distress are safely identified and referred to internal counsellors or external statutory paths.
  • Safeguarding & Professional Boundaries: Uphold strict professional boundaries between school staff, parents, and third sector. Act as a vigilant safeguarder by identifying potential risks early and ensuring all safeguarding concerns are managed in compliance with both school protocols and Ewen’s Room policies.

3. Evaluation & Operations

  • Impact Tracking: Collect timely feedback, baseline data, and evaluation metrics from pupils and teaching staff to track the impact of the programmes and meet grant-funding requirements.
  • Resource Management: Coordinate, prepare, and transport classroom resources, risk assessments, and session materials across your locality's schools.
  • Team Participation: Attend weekly online team meetings to share best practices, problem-solve geographic delivery challenges, and collaborate with the wider Ewen's Room team.

Required Skills, Qualifications, and Experience

Essential Criteria

  • Experience in Education/Youth Settings: Proven track record of working directly with children and young people in a structured environment.
  • Multi-Age Competency: Demonstrated ability to manage behaviour, hold attention, and communicate effectively with both primary-aged children and secondary adolescents.
  • Safeguarding Knowledge & Experience: Strong working knowledge of school child protection and safeguarding processes, with the ability to navigate external and third-sector safeguarding frameworks effectively.
  • Wellbeing Literacy: A solid understanding of emotional wellbeing, child development, and early intervention principles, or a willingness to undertake relevant training.
  • Remote Autonomy & Collaboration: Proven ability to work independently and self-manage a busy schedule across multiple school sites, while maintaining strong communication and active engagement as a collaborative member of a mostly remote team.
  • Digital & IT Literacy: Proficient in using digital tools for daily communication, resource sharing, and content creation, including experience with Microsoft 365 (Word, Excel, Outlook, SharePoint).
  • Compliance: Valid driving license, access to a vehicle for work travel, and eligibility for PVG Scheme membership (Children) via Disclosure Scotland.

Desirable Criteria

  • Relevant professional qualification in Education, Youth Work, Child Psychology, or a related discipline.
  • Experience designing or running afterschool activities, outdoor groups, or holiday clubs.
  • Familiarity with the Lochaber school landscape and the specific challenges faced by remote and rural youth.
  • Experience using Slack, Canva and familiarity with Social Media scheduling tools.

Services & Delivery Manager

Ewen's Room

Lochaber Area / Hybrid (requires regular travel across localities for quality assurance and school liaison)

Salary:
£36,000 – £40,000 per annum (depending on experience)
Hours:
21 hours per week, growing to 28 in 2027 (funding dependant)
Contract type:
Fixed term
Blue Abstract Image
Deadline to apply:
Midnight, 13th September

Role Purpose

The Services & Delivery Manager is a pivotal operational leadership role within Ewen’s Room. Moving into our next five-year strategic growth phase, you will assume responsibility for the day-to-day operations, scheduling, and execution of our core mental health services and educational programming. You will line-manage our Locality Education Practitioners and Community Wellbeing Practitioners, ensuring our Wellbeing Education Pathway maintains a high-quality, standardised presence across all target schools, and communities benefit from tailored, effective community wellbeing support. You will ensure that impact reporting is seamless and that our Tier 2/3 referral pathways are logistically robust, functional, and safe for vulnerable service users. You will feed back on-the-ground priorities and needs to strengthen our strategic decision making, funding applications and reporting.

Key Duties and Responsibilities

1. Operational Management & Scheduling

  • Service Scheduling: Manage the day-to-day scheduling and resource allocation for all educational and community-focused delivery, optimising geographic coverage across Lochaber.
  • Funder Alignment & Compliance: Coordinate overall service delivery to ensure all commitments, outcomes, and targets set out in funder agreements are consistently met. Collaborate closely with the funding team to draft robust impact reports for current funders and contribute technical delivery models to new funding applications.
  • Hands-on Delivery Support: Directly assist with project delivery as and when required to support operational capacity, cover absences, or respond to urgent delivery needs.
  • Relationship Continuity: Act as the strategic, high-level point of contact for school leadership clusters. Serve as the primary operational backup to ensure seamless delivery continuity if a practitioner is absent.

2. Team Leadership & Quality Assurance

  • Line Management: Directly lead, mentor, and support a geographically dispersed team of Locality Education Practitioners and Community Wellbeing Practitioners and volunteers, fostering a high-performance, supportive, and values-driven culture.
  • Training & Performance Reviews: Organise training, ongoing professional development opportunities, and regular performance reviews for all staff and volunteers within your team to encourage growth and maintain delivery standards.
  • Quality Assurance: Establish and execute a robust quality assurance framework. Conduct regular observation visits to schools and community settings to ensure consistent, standardised, and safe delivery of all Ewen’s Room programmes.

3. Programme Development & Clinical Governance

  • Curriculum & Content Evolution: Lead the collaborative development of new modules, toolkits, and educational resources alongside practitioners and therapeutic staff, keeping the core pathway cutting-edge and evidence based.
  • Co-Design Referral Pathways: Collaborate closely with the Therapeutic Services Manager to co-design and implement robust, safe referral pathways for individuals identified as requiring higher-tier (Tier 2/3) support.
  • Compliance: Oversee strict adherence to health and safety, data protection (GDPR), risk assessments, and safeguarding policies across all designated service lines.

Required Skills, Qualifications, and Experience

Essential Criteria

  • Proven Management Experience: Significant operational management or service delivery experience within a third-sector, education, health, or social care setting.
  • People Leadership: Strong track record of line-managing staff and volunteers, supporting professional development, conducting appraisals and motivating remote or multi-site teams.
  • Educational Context: Deep familiarity with school environments, the Curriculum for Excellence, and managing operations alongside statutory educational structures.
  • Project & Schedule Management: Exceptional organisational skills with proven experience handling complex logistics, rotas, and matching practitioner capacity against community demand.
  • Funder Literacy & Data Analysis: Competence in gathering quantitative and qualitative impact data, translating it into engaging prose for grant reporting and contributing operational insights to funding bids.
  • Advanced Safeguarding Frameworks: Thorough understanding of child protection and vulnerable adult legislation, with experience managing escalations and multi-agency referral paths.
  • Compliance: Valid UK driving license, access to a vehicle for community travel/home visits, and eligibility for PVG Scheme membership (Protected Adults & Children) via Disclosure Scotland.

Desirable Criteria

  • A degree or equivalent professional qualification in Social Sciences, Education Management, Voluntary Sector Leadership, or a related discipline.
  • Direct experience working within remote, rural, or dispersed Scottish communities (ideally Lochaber/Western Highlands).
  • Experience in social enterprise models or income-generation projects within a charity framework.

Board/Trustee and Voluntary Opportunities

White HTSI Logo

The Highland Third Sector Interface is a Scottish Registered Charity SC043521 and a Scottish Registered Company SC425808

HTSI is an independent charity on a mission to support, encourage and inspire work with community groups, clubs, charities and other third sector organisations throughout Highland.

Address:

Thorfin House,

Bridgend Business Park,

Dingwall, IV15 9SL

Email:
General Enquiries: enquiry@highlandtsi.org.uk 

Organisational Support: TSIservices@highlandtsi.org.uk

Phone:

Telephone: 01349 864289

HTSI Social Media:

  • BlueSky profile
OSCR Logo
Living Wage Logo

Volunteer Academy Social Media:

  • Facebook
  • LinkedIn
Disability Confident Logo
bottom of page