Community Hub and Service Coordinator

SLCVO is seeking a warm, organised, and proactive individual to join our team as a Community Hub and Service Coordinator. If you’re someone who thrives on building relationships and making a real difference in rural communities, this role offers the chance to do exactly that.

Purpose of the Role

To coordinate the monthly Skye & Lochalsh Community Outreach Hubs and support the delivery of SLCVO’s Community Services.

Key Duties & Responsibilities

Community Hub logistics:

• Organise and coordinate venues for hub activities across local communities.
• Manage schedules and ensure events are properly planned and resourced.
• Oversee event setup and pack‑down to ensure welcoming, accessible spaces.
• Support the management of health, safety, and accessibility requirements for all sessions.
• Support smooth on‑the‑day delivery and positive engagement with community members.
• Coordinate transport and appointment arrangements for individuals to the hubs

Partner and Stakeholder Communications

• Maintain regular communication with partners and stakeholders, providing schedules, venue details, and expectations ahead of each session.
• Support partners on the day to ensure they have everything they need to deliver their services effectively.
• Collate partner feedback and contributions for inclusion in funder reporting and service performance reports.

Community Engagement

• Promote the hubs to local communities to encourage awareness and participation.
• Build strong, positive relationships with community members attending the hubs.
• Maintain accurate attendance records and gather feedback, insights, and emerging needs to support continuous improvement and co‑design of the hubs.

Befrienders Service Support - Assist the Service Manager with:

• The promotion and recruitment of volunteers.
• The client referral process.
• Service promotion to clients, partners, and the wider community.
• Gathering feedback from clients, volunteers, and stakeholders
• The delivery of group befriending activities and one‑off events.

​Contact Jo-Anne Ford, Chief Officer, SLCVO jo.ford@slcvo.org.uk

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