Your Rights as a Volunteer

The Right to Choose

Volunteers have the right to select roles that align with their skills, interests and availability. Participation is entirely voluntary and free from any undue pressure.

The Right to Reimbursement

Volunteers are entitled to claim reasonable expenses, such as travel costs, meals during volunteering hours, or other agreed-upon expenses, ensuring no financial burden.

The Right to Information

Clear information about their role, responsibilities and the organisation’s mission should be provided. Volunteers are entitled to proper communication and access to relevant policies or guidelines.

The Right to Support

Volunteers deserve the training, supervision, and support necessary to carry out their role effectively and confidently.

The Right to a Safe Environment

Organisations must provide a safe, healthy and harassment-free environment for volunteers to work in.
The Right to Recognition

Volunteers have the right to be valued and appreciated for their contributions, with recognition that is meaningful to them.

The Right to Raise Concerns

Volunteers should have a clear process to voice any concerns, be it about their role, treatment, or the organisation, and these concerns should be handled with respect and care.

The Right to Equality and Respect

Volunteers have the right to be treated fairly and equally, regardless of their background or personal characteristics. Their dignity and privacy should always be respected.

The Right to Say No

Volunteers should not feel obligated to take on tasks outside their agreed role or to continue volunteering if they wish to stop.

The Right to Personal Growth

Opportunities for skill development and learning should be made available, enabling volunteers to grow both personally and professionally.