Support Volunteer

Making a difference Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. Discuss service users’ needs by telephone, appointments and face-to-face contact, agreeing next steps at the end of each contact Help service users feel more confident by arranging and conducting court familiarisation visits Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. Feedback and agree follow-up actions with staff members Provide administrative support in completing the service users journey